I went back to analyses that I had previously paid for, opened them and a warning came up for indicated that the analyses were “deprecated” so I hit the re-analyze button only to find that the files are now locked and require payment to open. What is going on and how do I access the analysis I already paid for?
We periodically update our knowledge base with the latest annotations and references. This is necessary in order to offer our users an analysis that uses the most recent knowledge available. This in fact, is one [...]